Privacy Policy

1. Introduction

Welcome to SalesFlow. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

• Account Information: name, email, phone, address, password (hashed).
• Usage Data: pages visited, actions taken, error logs.
• Payment Data: transaction IDs, subscription details via Razorpay (we never store full card data).
• Device & Cookies: IP address, browser type, cookie identifiers to remember your session and preferences.

3. How We Use Your Information

• To provide and maintain our service.
• To process transactions and send related information (e.g., confirmations).
• To personalize your experience and improve our platform.
• To communicate updates, security alerts, and support messages.
• To detect and prevent fraud, abuse, and security incidents.

4. Cookies & Tracking

We use cookies and similar tracking technologies to track activity and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent, but some parts of our service may then not function properly.

5. Third‑Party Services

We may share your data with:

• Firebase: for authentication, database, and analytics.
• Razorpay: to handle payment processing.
• Google Analytics: for anonymized usage statistics.

Each of these providers has its own privacy policies—please review them before use.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or until you request deletion. Sales and expense records may be retained for up to 3 years for compliance and audit purposes.

7. Security

We implement industry‑standard measures (encryption, access controls, regular audits) to protect your data. However, no method is 100% secure—use caution when transmitting sensitive information online.

8. Children’s Privacy

Our service is not intended for anyone under 13. We do not knowingly collect personal data from children under 13. If you believe we have, please contact us to have it removed.

9. Changes to This Policy

We may update this policy from time to time. We will notify you by posting the new privacy policy here with an updated “Last updated” date.

10. Contact Us

If you have questions about this policy or your data, email us at support@salesflow.tech.